The Mandeville Practice
Please be aware that from 21st April the phone number ‘0844 387 8383’ will no longer
be in service. To contact the Mandeville Practice please use the following number:
Tel: 01296 337 546.
Please click on the links below for updated information about important provider changes at The Mandeville Practice from April 2016:
Update March 2016
Updated Patient Briefing
Patients Come First
The Mandeville Practice offers clinical services to NHS patients who need to be sure of the very highest standards. But it's how we do what we do that makes the difference. We aim to deliver genuinely caring and thoughtful patient centred services. From first referral through diagnosis to effective treatment we promise true professionalism. No patient will be discriminated against on the grounds of race, gender, social class, age, religion, sexual orientation, appearance, disability or medical condition. At the practice, patients come first.
We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.
Take the Friends & Family Test
The NHS Friends and Family Test (FFT) was introduced in 2014 to help service providers and commissioners understand whether their patients are happy with the service provided, or where improvements are needed. It is a quick and anonymous way to give your views after receiving care or treatment across the NHS.
Help us to improve our service, learn more about the test and give us your feedback.
Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.
Partners in Care
Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.
The Mandeville Practice has a ramp to the front door and a doorbell to summon assistance if necessary. There is a hearing loop at reception, a lift for access to first floor facilities and a disabled toilet on the ground floor. We also have a wheelchair on the premises for occasional use within the surgery - please ask at reception if you need to use this.
The surgery has car parking on-site. Aylesbury train station is a 30 minute walk away. The surgery is also served by bus routes 9 & 786 both within a 6 minute walk.
(Site updated 12/05/2016)