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From January 2nd calls will be coming back into The Mandeville Practice and WILL NO LONGER be routed through the GP Access Centre.

We ask please for your patience during this time of transition as our staff will be handling a much higher volume of calls than over the past year, and it is during a very busy time of year immediately after the Christmas and New Year holidays. Many thanks.

To all Patients,

Please note that we will be closed on the following dates all afternoon for staff training, re-opening the following morning:

Tuesday 14th March, Tuesday 25th April, Tuesday 16th May, Thursday 15th June, Wednesday 12th July, Tuesday 12th September, Wednesday 11th October, Thursday 16th November, Thursday 11th January 2018, Tuesday 20th February 2018, Tuesday 13th March 2018.

Click here for full details of the dates scheduled.

Many thanks,

Practice Survey Reporting

Patient Participation Report

Thank you to all our patients for taking part in our practice surveys.  These help us to check how we are doing and to plan for future services. To view the full report of this year's survey including our action plan, please click on the link below. 

You can join our patient reference group through the link on the website or by asking for a form at reception.

In response to our patient survey of 2014, we conducted an audit amongst patients who had missed  appointments to try to establish if there were any barriers to cancelling appointments and to identify possible solutions.  To read our report click on the link below.

To see our 2014 - 15 end of year patient group report please click on this link:



Patient Survey Report March 2014

FFT Results - June 2015

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