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Leading Change Through Innovation

Welcome to The Mandeville Practice

We provide comprehensive NHS primary care services to help you manage your health and well-being. The Mandeville Practice is part of PCMS Ltd and is located in a purpose built building, occupying two floors. We are welcoming new patients to join our family practice. Think it’s a bit difficult to get to us if you live further away? Then why not register online or call us on 01296 337 546 for more information

Our aim is to provide a high quality, caring and personal health care service to our whole patient population by:

  • Putting our patients at the centre of what we do
  • Having a highly qualified and trained multi-professional integrated primary Healthcare Team
  • Offering our services in a safe, supportive and suitably equipped environment, using technological advances in healthcare systems for our patient’s benefit
  • We aim to treat all our patients promptly, courteously and in complete confidence.

The Mandeville Practice offers clinical services to NHS patients who need to be sure of the very highest standards, but it’s how we do what we do that makes the difference. We aim to deliver a genuinely caring and thoughtful patient centred services. From first referral through diagnosis to effective treatment we promise true professionalism. No patient will be discriminated against on the grounds of race, gender, social class, age, religion, sexual orientation, appearance, disability or medical condition. At the practice, patients come first.

We work very closely with our allied Community Nursing, Health Visiting and Specialist Teams to ensure your care is co-ordinated to the highest of standards. We welcome any comments or suggestions you may have.

NHS App

If you’re a patient at our practice you can now use the new NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet.

If you already use online services you can continue to use it. You can use the NHS App as well.

NHS App featured on mobile phone

Alert

COVID-19 ACTION PLAN

At our practices we are adhering to NHS England advice regarding Coronavirus and operating a digital first approach, that is offering consultations over the telephone. This does not mean we are closed, but we are limiting access to the practice; this means we are taking the necessary precautions to protect our patients and our team.

When you call to book an appointment, our receptionists will offer you a telephone consultation with one of our clinicians. If the clinician deems it necessary for you to attend a face to face appointment, they will book this for you during the call.  You will be asked the following screening questions and if the answer is yes to any of the following, you will be advised to stay at home for 7 days:

  • Have you got a high temperature – you feel hot to touch on your chest or back?
  • Have you a new, continuous cough – this means you’ve started coughing repeatedly?

Do not attend the practice, a pharmacy or hospital – STAY AT HOME

We will continue to offer some face to face appointments that are deemed essential, as well as offering childhood immunisations. For nursing and HCA appointments, the team will assess the needs for a face to face appointment and discuss this with you.

To access the practice Coronavirus advice page, click HERE.