PCMS

Leading Change Through Innovation

Welcome to The Mandeville Practice

Register with us online

We provide comprehensive NHS primary care services to help you manage your health and well-being. The Mandeville Practice is part of PCMS Ltd and is located in a purpose built building, occupying two floors. We are welcoming new patients to join our family practice. Think it’s a bit difficult to get to us if you live further away? Then why not register online or call us on 01296 337 546 for more information

Our aim is to provide a high quality, caring and personal health care service to our whole patient population by:

  • Putting our patients at the centre of what we do
  • Having a highly qualified and trained multi-professional integrated primary Healthcare Team
  • Offering our services in a safe, supportive and suitably equipped environment, using technological advances in healthcare systems for our patient’s benefit
  • We aim to treat all our patients promptly, courteously and in complete confidence.

We work very closely with our allied Community Nursing, Health Visiting and Specialist Teams to ensure your care is co-ordinated to the highest of standards. We welcome any comments or suggestions you may have.

Want to get set up online?

We are now offering all patients an option of support in getting set up and using online apps. The NHS App allows you to complete tasks online without having to ring the surgery, like booking some appointments, looking at your medical record and test results, and requesting prescriptions. By using the digital assistant, you will be able to access step by step guides on how to download and/or use functionalities within our online apps.

Need help using our online apps? Click here to help retrieve test results, order prescriptions, check/cancel appointment and track your referrals.

News & Announcements

Know who to turn to for your healthcare

We want to help you get the right medical assistance when you’re ill, injured or have a long term condition. Going directly to the person with the appropriate skills is important. This can help you to a speedier recovery and makes sure all NHS services are run efficiently.

Pharmacist

When you need healthcare advice or help with medicines

GP Surgery

Our doctors and nurses can help when you have an illness or injury that won't go away

Dentist

When your mouth or teeth need urgent attention

Optician

Sudden loss of vision. Blurred vision. Painful or red eyes?

Self Help

Common conditions: sore throat, UTIs, flu-like symptoms, hayfever etc.

Health & Wellbeing

Advice, tips and tools to help with health and wellbeing

NHS Out-of-hours

When your GP and local pharmacy are closed

Minor injury

You will usually need a GP referral, except in an emergency.

Accident & Emergency

When an illness or injury is serious or life-threatening

AskFirst App

AskFirst App provides you with improved access to NHS services. You can talk through your symptoms in complete confidence with Olivia, a virtual health assistant.

Health A-Z

Guide to conditions, symptoms & treatments

Live Well

Advice, tips and tools for health & wellbeing

Medicines Guide

How medicine works & possible side effects

Care & Support

Options & where to get the best support

Alert

Bank Holiday Closure

Dear Patients,

Please be advised that our surgery will be closed on the following dates:

  • 18th April (Good Friday)
  • 21st April (Easter Monday)

If you require urgent medical assistance during these times, please contact the Out of Hours Service by dialling 111. The 111 service is available 24/7 and can provide advice, arrange appointments with an out-of-hours GP, or direct you to the nearest appropriate healthcare service based on your needs. In case of emergency please dial 999

Please ensure prescription requests are submitted in advance for fulfilment before the holiday. Requests received after 16th April will not be processed till after the holidays.

We wish you all a happy Easter!

The Mandeville Practice Management Team