Managers
Aslam Ameen – Practice Manager
Asha Roy – Operations Manager
Alexis Taylor – Clinical Administrator
Reception
Reception staff attend to patients on the phone and in person. They coordinate and organise appointments and documentation to facilitate the smooth running of the Practice and support delivery of quality patient care. The Reception Staff have a very demanding role. They are here to assist you and we would ask you to be patient during peak times, when the staff have to handle a large volume of calls and enquiries. They will ask you a small amount of personal information about your medical condition – this information is used to ensure your call is dealt with by the correct Clinician and assist fellow Healthcare Professionals who work within the Practice to manage your healthcare and well-being.
Reception Supervisor: Elaine Rawlings
Medical Secretaries
Our highly trained medical secretaries are able to help with referrals, access to medical records, admin forms and other enquiries.
Elaine Penrice, Michelle Leach
Registrations and Administration Team
Our Practice team are responsible for the registration of new patients and all other queries related to the registration process. Also for the processing and management of clinical documentation amongst other administrative duties
Snehal Lad- Registrations Clerk
All staff adhere to the Practice’s Confidentiality Policy and Data Protection Act 2018.