Action on Hearing Loss Information Line

The Information Line provides expert information and support on all issues relating to deafness, tinnitus and hearing loss, including:

  • What to do if you think you may have hearing loss
  • What can help if you’ve just been diagnosed with hearing loss
  • Getting hearing aids and making the most out of them
  • What benefits and services you may be entitled to

 0808 808 0123

Buckinghamshire Citizens Advice

Citizens Advice Bureau are local organisations operating under the umbrella of a national organisation, Citizens Advice. We aim to provide the advice people need for the problems they face and improve the policies and practices that affect people’s lives. We provide free, independent, confidential and impartial advice to everyone on their rights and responsibilities. We value diversity, promote equality and challenge discrimination.

Bucks SEND IAS Services

Buckinghamshire Special Educational Needs and Disability Information, Advice and Support (SEND IAS) Service (formerly Parent Partnership).  All local authorities, by law, have to provide children and young people with SEN or disabilities, and their parents, with information, advice and support. Buckinghamshire SEND IAS Service is the information, advice and support service here. Our service is free, confidential, impartial and at arm’s length from Buckinghamshire County Council.

Care Advice Buckinghamshire

Directory of community activities and care services for adults in Buckinghamshire.  You can register your organisation, service or event free of charge via their website.

If you are looking for a directory of activities and services for families, children and young people aged under 19, and up to 25 years with special needs, or to register a relevant service please visit the Buckinghamshire Family Information Service.

Carers Bucks

Carers Bucks exists entirely to support and promote the wellbeing of family carers. We support carers of all ages and in different caring roles, including young carers, parents of children with a physical or learning disability, older carers,carers from the black and minority ethnic community [B2]  and those looking after someone with mental health problems, including depression.

Ardenham Court
Oxford Road
Aylesbury HP19 8HT

 0300 777 2722

Chiltern Music Therapy

Not-for-profit organisation that provides a music therapy service to people of all ages. Music Therapy enables a wide range of people, of all ages, to develop skills and improve their health and well-being. We take referrals for babies, children, adults and older people with:

  • Learning disabilities, including Autism and Asperger’s syndrome
  • Traumatic brain injury
  • Dementia
  • Mental-health and emotional difficulties, including post traumatic stress disorder
  • Neurological conditions, including stroke, Parkinson’s disease, Multiple Sclerosis, Huntingdon’s disease
  • Behavioural difficulties, including ADHD
  • Sensory impairments
  • Cancer, life-threatening illnesses and those in palliative care
  • Anyone for whom traditional talking therapies are not suitable or appropriate

Chiltern Music Therapy
71-79 Waterside

 01442 780541

Choosing Wisely UK

Choosing Wisely UK is part of a global initiative aimed at improving conversations between patients and their doctors and nurses.

They have launched BRAN (Benefits, Risks, Alternatives, [Do] Nothing) to encourage patients to ask their clinician questions about proposed treatments.


Provides safe, caring and professional support to families, friends and partners who are struggling to cope with a loved one’s addiction to drugs or alcohol and to those who have been bereaved by addiction or related causes.

Equipment, adaptations and improvements to the home to help those living with dementia

Most people with dementia wish to remain in their own homes for as long as possible, but as a person’s dementia progresses they may find everyday tasks more difficult. Using equipment and making adaptations to the home environment can help someone to continue to do things for themselves for longer.

FACT Bucks

FACT Bucks, short for Families and Carers Together in Buckinghamshire, is a group of parents and professionals who meet to discuss real issues that affect children and young people with additional needs and disabilities in Buckinghamshire.

Getting informed, getting prepared

Lots of people find that they need more help or support as they get older. Starting to look for care and support can feel overwhelming, but there are lots of people and organisations that can help.

This website contains a short film and some information to help people who are starting to look for care and support for themselves or someone else, now or in the future.

Independent Age guides

Independent Age provides free guides and factsheets that are full of information to help you boost your income, find the care you need, remain independent, choose the right place to live, stay connected with others, and more. They are aimed at people who live in England.

NICE Pathways

NICE Pathways offer an easy-to-use, intuitive way of accessing a range of clinical, public health and social care information from NICE. They include up to date NICE guidance, quality standards and related information.

If you want to check a condition is being treated “correctly” the NICE Pathways are a good place to start.

Find out more about what NICE does

NICE Quick guides for social care

A quick, easy way to access key information from NICE on social care topics including:

  • Understanding intermediate care, including reablement
  • Better home care for older people
  • Getting help to overcome abuse

Replacement care (respite care) in England

These pages looks at what replacement care is, the different types that are available, and how to pay for it. It also offers tips to help carers and people with dementia to get the most out of replacement care.


SEAP (“say-app”) is an independent advocacy service that  supports people who feel  they have been let down by your local health or social care services. They provide advocacy services to help resolve issues or concerns people may have about their health and well-being or their health and social care services.

Initial enquiries are made at the national level and then routed to the local body.

SEAP Hastings
Upper Ground Floor
Aquila House
Breeds Place
East Sussex TN34 3UY

 0330 440 9000