999 – when to call

999 is for life-threatening emergencies – when someone is seriously ill or injured and their life is at risk.

Medical emergencies can include:

  • loss of consciousness
  • an acute confused state
  • fits that are not stopping
  • persistent, severe chest pain
  • breathing difficulties
  • severe bleeding that cannot be stopped
  • severe allergic reactions
  • severe burns or scalds

Call 999 immediately if you or someone else is having a heart attack or stroke. Every second counts with these conditions.

Also call 999 if you think someone has had a major trauma. Major trauma is often the result of a serious road traffic accident, a stabbing, a shooting, a fall from height, or a serious head injury.

Bucks Healthcare Trust Information Leaflets

Buckinghamshire Healthcare Trust produce a huge range of information leaflets. These cover a variety of symptoms, conditions and treatments.

 Information leaflets for patients and visitors

NHS 111

If you need medical help fast but it’s not a life-threatening situation, you can call the NHS 111 number.

When you call 111, a trained adviser will ask you questions to find out what’s wrong, give you medical advice and direct you to someone who can help you, like an out-of-hour doctor or a community nurse. If the adviser thinks your condition is more serious, they will direct you to hospital or send an ambulance.

If you don’t speak English, tell the adviser what language you want to speak and they will get you an interpreter.

You can call 111 any time of the day. The call is free, from landlines and mobiles.

 111

You can also Rate & Review NHS 111

NHS Choices

NHS Choices is the online ‘front door’ to the NHS. It is the country’s biggest health website and gives all the information you need to make choices about your health. You can find information about hospitals, GPs and dentists and urgent care. As well as basic contact details, you can also find feedback from other people about what they think about these services. It’s not just limited to NHS information. You can also find information about other services in your area (often provided by charities) that can help you with conditions from Alzheimers through to weight loss.

 nhs.uk